WARRANTY FOR TILING SERVICES (TEGELWERK GARANTIE)
1. Contractor details
Company name: [Company name]
Address: [Company Address]
KvK-nummer: [KvK number]
BTW-nummer: [Numer BTW]
2. Customer data
Name and surname / Company name: [Customer details] Address: [Customer address]
3. Scope of work performed
The contractor provides a guarantee for the tiling work performed, including:
Laying wall and/or floor tiles
Grouting
Silicone application
Substrate preparation (if included in the order)
Place of work: [Address]
Completion date: [Date]
4. Warranty period
The warranty is valid for a period of [24 months] from the date of completion of the work.
5. Scope of warranty
The warranty covers defects resulting from:
Improper execution of work
Installation errors
Use of improper construction techniques
If defects are identified, the contractor undertakes to remedy them within a reasonable time, at no additional cost to the client.
6. Warranty Exclusions
The warranty does not cover:
Mechanical damage occurring after acceptance of the work
Natural wear and tear of materials
Defects resulting from materials supplied by the client
Improper use or lack of maintenance
Damage caused by structural moisture or construction problems beyond the contractor's control
7. Conditions for filing a complaint
Complaints should be submitted in writing or by email to: [company email] The complaint should include:
Description of the problem
Photos (if possible)
Customer contact information
8. Final provisions
The warranty does not exclude, limit or suspend the customer's rights under applicable Dutch law.
Date of issue: ___________
Contractor's signature: ___________
Client's signature: ___________
